Website subscriptions are not activated

Incident Report for Squarespace

Resolved

This incident has been resolved.
Posted Apr 27, 2026 - 13:48 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 27, 2026 - 13:43 EDT

Update

We are continuing to investigate this issue.
Posted Apr 27, 2026 - 13:28 EDT

Investigating

We are currently investigating an issue with website subscriptions not being activated.
Posted Apr 27, 2026 - 13:12 EDT
This incident affected: Site Loading and Accounts & Billing.