Top Customer Success & Experience Jobs

The Professional Services Consultant will analyze customer data, provide insights, develop automation scripts, and implement Nexthink solutions while collaborating with various teams to enhance customer experience.

The Learning Architect will design and deliver engaging learning experiences for Nexthink users, collaborating with stakeholders to enhance product adoption and create effective instructional content using modern design practices and technologies.

Responsible for driving customer success for strategic enterprise customers, managing relationships, ensuring adoption of Nexthink solutions, and achieving renewal and upsell targets.

The Product Support Engineer will handle L1/L2 support cases, troubleshoot issues, manage customer communications, and improve support operations in Japan, collaborating closely with global teams.

The Technical Services Partner Manager is responsible for managing technical relationships with partners, driving partner maturity, enabling pre-sales and post-sales processes, and integrating Nexthink into partner offerings to grow business and improve technical capabilities.